A well-established financial services organization supporting community financial institutions is expanding its Mortgage Servicing team!

This role is a mix of outbound borrower communication, documentation, and early-stage loss mitigation support-ideal for someone with mortgage collections or servicing experience who enjoys problem-solving and clear processes.

What You'll Work On

• Making outbound resolution calls related to early-stage mortgage delinquencies
• Sending required notices and loss mitigation documentation
• Determining initial loss mitigation eligibility and next steps
• Maintaining compliance with consumer protection laws and investor guidelines
• Partnering with internal teams, investors, and vendors

Senior-level candidates may also assist with:

• Training and mentoring team members
• Investor and MI reporting
• Coordinating modifications, foreclosures, and other resolution activities

What We're Looking For

• 1-2 years of mortgage collections or servicing experience (3+ years for senior consideration)
• Knowledge of first-mortgage lending and compliance standards
• Familiarity with servicing tools and investor guidelines (AllRegs a plus)
• Strong communication skills and attention to detail

The Details

• Pay: $21.00-$25.27/hour (based on experience)
• Location: New Brighton
• Schedule: Monday-Friday, 8:00am-5:00pm

If you're looking to grow your mortgage servicing career with a stable organization that values development, flexibility, and collaboration-let's connect.

Interested? Apply or message me directly for more details.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.